The one thing the app company and the insurer are hoping you never find out is this: your own post can do more damage than the crash report.

That mistake sends a lot of Utah gig drivers searching for answers. A photo, caption, joke, apology, or comment like "I never saw the biker" can get pulled into the claim and used to argue distraction, fault, speed, fatigue, or app use. In a Provo crash on University Parkway or entering I-15, that can affect who pays and how much.

In Utah, fault matters because the state uses modified comparative fault. If you are found 50% or more at fault, you can be blocked from recovering damages from the other side. Even below that, your recovery is reduced by your percentage of fault.

The correct approach is to stop posting immediately, but do not delete existing posts. Deleting can trigger arguments that you destroyed evidence. Make the account private, save screenshots of everything you already posted, and preserve anything that helps your timeline:

• app status screenshots showing whether you were on a delivery or ride
• dashcam footage
• photos of vehicle positions, bike lanes, skid marks, and traffic signals
• names of witnesses
• the Provo Police Department or Utah Highway Patrol report number

Utah is a no-fault state for car crashes, so your PIP coverage usually pays medical bills first, typically up to $3,000, regardless of fault. But a bad social media post can still hurt the bigger injury claim later.

If police did not respond, that is another trap. Utah generally requires reporting crashes involving injury, death, or apparent property damage of $2,500 or more.

Spring and summer crashes involving motorcycles and cyclists often turn on visibility and reaction time. A single post can be used to argue you were more focused on the app, the delivery, or your phone than the road.